Bonus gem

AccountAbility's 'Stakeholder Engagement Manual Volume 1: Practitioners' Perspectives', published ages ago circa 2005, is unsurprisingly chock full o' gems.

This helpful quote from Dermont Kirk of BP has to take the cake:

"BP’s Dermont Kirk notes that, 'Engagement is more about listening than anything
else.' Expect to spend time learning each other’s vocabulary. 'You may be using the
same words,' he observes, 'but they may have different meanings.'”

That's right Kirk, and when it comes to draining terms like 'clean energy' of all sustainability meaning, BP would know that nuance better than anyone else.

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